As an independent
business, we have the
luxury of choosing our
own beliefs and values
in which to run our company.
We do not have to report
to investors,
stockholders, banks,
or corporate managers.
We're only accountable
to our ourselves and
our clients. So here's
what we believe:
WE BELIEVE IN PRODUCTIVITY Making
our users more efficient,
effective, and useful
is the
core value at Clients &
Profits. From R&D to Sales
to the Helpdesk, everything
we do is focused on making
our clients more productive,
profitable, and invaluable
to their clients.
WE BELIEVE IN OPENNESS We
believe in giving straight,
honest, and complete answers
whether a client is evaluating
Clients & Profits or just
asking for help. That's
why you'll find few web
sites as complete and informative
as ours. We don't hide
our prices behind commission
sales reps. And what's more open than a 60-day free trial?
WE BELIEVE IN FEEDBACK Clients
& Profits improves
every year because our
clients speak and we listen.
We believe
constant improvement
happens when clients know
what they say matters.
We don't just listen to feedback, we put it to
work and make Clients &
Profits better. And the
better Clients
& Profits gets, the more
popular (and indispensable)
it will be.
WE BELIEVE IN LEADERSHIP As
the leader in agency management software
for Mac and Windows for over 20 years,
we have a responsibility
to develop and promote proven
best practices, methodologies, and
workflows for making agencies more
efficient, productive and profitable.
We apply these values to every new
Clients & Profits upgrade. Where we innovate, others copy.
WE BELIEVE IN TECHNOLOGY We
believe having a state-of-the-art
network infrastructure gives us a
competitive advantage throughout
our operation. Our investment in
technology allows us to produce higher
quality software -- and support it
better -- with a better user experience,
from the first installation to the
most recent upgrade. It works for us,
and it works for our clients.
WE
BELIEVE IN HAVING A LIFE As
a creative business, we can't offer
world-class support if our staff
is overworked and overstressed. That's
why we, as a company policy, do not
require overtime and discourage staff
members from taking work home. We
believe they should fully commit
themselves during working hours,
then have a life outside the office. We
intentionally overstaff our Helpdesk
compared to other call centers for quicker response times, better
quality answers, and for the sanity
of our Helpdesk staff. We don't believe
in meetings, either.
WE BELIEVE IN CREATIVITY We
believe good communication -- whether
it's advertising or design -- is an
art form, and the the best advertising
and design to be timeless and enduring.
We are proud to help our users do
their best work on behalf of their
clients. When they succeed, Clients & Profits
succeeds.
|