Privacy Policy

Last Updated: Febuary 19, 2026

This Privacy Policy ("Policy") applies to Clients & Profits Cloud and Clients & Profits ("Company") and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to the Company include https://www.clientsandprofits.com. The Company's application is agency management software for the business of being creative. By using the Company application, you consent to the data practices described in this statement.

1. California Consumer Privacy Act and California Privacy Rights Act

If you are a California resident, you have the following rights under the California Consumer Privacy Act ("CCPA") and California Privacy Rights Act ("CPRA"):

• Right to Know: You may request details on what personal data we collect, use, and share.
• Right to Delete: You can request deletion of personal data, subject to certain legal exceptions.
• Right to Correct: You may request corrections to inaccurate personal information.
• Right to Opt-Out: You can opt out of the sale or sharing of personal data for advertising.
• Right to Restrict Sensitive Data Use: You may limit the use of sensitive personal information.
• Right Against Retaliation: The Company will not discriminate against you for exercising your rights.

2. GDPR Rights (EU Residents)

If you are located in the European Economic Area (EEA) or United Kingdom, you have the following rights under the General Data Protection Regulation (GDPR):

• Right to Access: You may request a copy of the personal data we hold about you.
• Right to Rectification: You may request correction of inaccurate personal data.
• Right to Erasure: You may request deletion of your personal data ("right to be forgotten").
• Right to Restrict Processing: You may request limitation on how we process your data.
• Right to Data Portability: You may request your data in a structured, machine-readable format.
• Right to Object: You may object to processing based on legitimate interests or direct marketing.
• Rights Related to Automated Decision-Making: You have the right not to be subject to decisions based solely on automated processing that significantly affect you.

3. Collection of Your Personal Information

In order to better provide you with products and services offered, the Company may collect personally identifiable information, such as:

• First and last name
• Mailing address
• Email address
• Phone number
• Company name and job title

If you purchase the Company's products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services.

4. Use of Your Personal Information

The Company collects and uses your personal information in the following ways:

• To operate and deliver the services you have requested
• To provide you with information, products, or services that you request from us
• To provide you with notices about your account
• To carry out the Company's obligations and enforce our rights arising from any contracts entered between you and us, including for billing and collection
• To notify you about changes to Clients & Profits Cloud or any products or services we offer or provide through it
• To improve our website and services
• For any other purpose with your consent

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

We use the following types of cookies:

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: To analyze website traffic and improve our services
• Marketing Cookies: To deliver relevant advertisements

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Account data is retained for the duration of your subscription plus 3 years after account closure for legal and tax purposes. Marketing data is retained until you opt out.

7. Security Measures

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data in transit
• Encryption of sensitive data at rest
• Regular security audits
• Access controls and authentication
• Employee training on data protection

8. Sharing Information with Third Parties

The Company does not sell, rent, or lease its customer lists to third parties.

The Company may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to the Company, and they are required to maintain the confidentiality of your information.

Third-Party Service Providers

We may share your data with the following third-party service providers:

• Payment processors (for transaction processing)
• Cloud hosting providers
• Email service providers
• Analytics providers (e.g., Google Analytics)

9. International Data Transfers

Your information, including personal information, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the information, including personal information, to the United States and process it there.

10. Business Transfer

In the event of a merger, acquisition, or sale of all or a portion of the Company's assets, your personal information may be transferred. We will provide notice before your personal information becomes subject to a different privacy policy.

11. Right to Deletion

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

• Delete your personal information from our records; and
• Direct any service providers to delete your personal information from their records.

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:

• Complete the transaction for which the personal information was collected or fulfill a contract with you
• Detect security incidents or protect against malicious, deceptive, fraudulent, or illegal activity
• Debug to identify and repair errors that impair existing intended functionality
• Exercise free speech or other rights provided by law
• Engage in public or peer-reviewed scientific research
• Enable solely internal uses reasonably aligned with your expectations
• Comply with an existing legal obligation

12. Children Under Thirteen

The Company does not knowingly collect personally identifiable information from children under the age of 13. If you are under the age of 13, you must ask your parent or guardian for permission to use this application.

13. Email Communications

From time to time, the Company may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.

If you would like to stop receiving marketing or promotional communications via email from the Company, you may:

• Click the "unsubscribe" link in any marketing email
• Email us at sales@clientsandprofits.com
• Update your communication preferences in your account settings

14. Links to Third-Party Sites

Our website may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites.

15. Changes to This Statement

The Company reserves the right to change this Policy from time to time. When changes to this Policy are significant, we will inform you by posting a prominent notice on our website and updating the "Last Updated" date above. Your continued use of the application and/or services available after such modifications will constitute your acknowledgment of the modified Policy and agreement to abide and be bound by that Policy.

16. Contact Information

If you wish to exercise any of your privacy rights, please contact us at
helpdesk@clientsandprofits.com or call 1-800-521-2166.